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1. Definitions
User: Any individual or entity using the website, including buyers, vendors, and guests.
Vendor: A registered seller who lists products or services for sale on newimetanic.com.
Buyer: Any user who purchases goods or services through the website.
Account: A registered user profile for either buyer or vendor access.
Platform: The website and any related apps, services, and features.
2. Eligibility
To use newimetanic.com:
You must be at least 18 years old.
You must have the legal capacity to enter into binding contracts under applicable Qatari law.
Vendors must possess a valid commercial registration (CR) and any other licenses required by Qatari authorities.
3. User Accounts
3.1 Registration
Users are required to register an account to make purchases or list items. You agree to provide accurate, complete, and current information and to update your account promptly if any changes occur.
3.2 Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect unauthorized use, you must notify us immediately at support@newimetanic.com.
4. Platform Usage
Users agree not to:
Violate any local, national, or international laws, including Qatari e-commerce and cybercrime laws.
Engage in fraudulent transactions or misrepresent any product or service.
Post, distribute, or link to content that is illegal, defamatory, obscene, or infringes on any intellectual property rights.
Attempt to interfere with or compromise the website’s functionality or security.
5. Vendor Responsibilities
5.1 Product Listings
Vendors are solely responsible for:
The accuracy of their product descriptions, prices, and inventory status.
Ensuring that listed items comply with Qatari laws and Islamic cultural norms (e.g., no alcohol, pork products, or offensive materials).
Providing clear return and refund policies compliant with Qatari Consumer Protection Law.
5.2 Order Fulfillment
Vendors must fulfill orders in a timely manner, ship products as described, and respond promptly to buyer inquiries and disputes.
5.3 Fees and Commissions
Vendors agree to pay the platform any applicable listing fees, commissions, or service charges, as outlined in the Vendor Agreement or separate correspondence. We reserve the right to modify fees with reasonable notice.
6. Buyer Terms
6.1 Purchases
Buyers agree to:
Provide accurate shipping information and complete payments using accepted methods.
Understand that purchases are contracts directly between buyer and vendor.
Review product listings and vendor ratings before placing orders.
6.2 Returns and Refunds
Refund and return policies may vary by vendor. Buyers are responsible for reviewing each vendor’s policy prior to purchase. However, all transactions must adhere to Qatari Consumer Protection Law.
7. Payments and Transactions
7.1 Payment Gateway
We use secure third-party payment gateways. By submitting your payment information, you authorize the transaction through our authorized provider.
7.2 Currency
All transactions are conducted in Qatari Riyal (QAR) unless otherwise specified.
7.3 Taxes
Vendors are responsible for compliance with VAT and any other taxes mandated by the General Tax Authority of Qatar. We may withhold certain amounts to ensure tax compliance.
8. Intellectual Property
All content on newimetanic.com, including but not limited to logos, images, text, product data, and software, is the property of New Imetanic E-Commerce W.L.L or its licensors and is protected by applicable copyright and trademark laws.
Users are prohibited from:
Copying, distributing, or modifying site content without permission.
Using any trademark, logo, or proprietary information without prior written consent.
9. Suspension and Termination
We reserve the right to suspend or terminate user accounts for violations of these Terms, fraud, abuse, or conduct that may harm our reputation or other users.
Accounts may also be suspended if:
Vendors repeatedly fail to fulfill orders or receive excessive complaints.
Buyers engage in chargeback fraud or harassment.
10. Dispute Resolution
10.1 Between Users
Disputes between buyers and vendors should be resolved through the platform’s internal messaging and dispute tools. If resolution is not reached, users may request mediation by our support team.
10.2 Legal Jurisdiction
These Terms are governed by the laws of the State of Qatar. Any legal action arising out of these Terms shall be resolved exclusively in the courts of Qatar.
11. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for the actions or omissions of vendors or buyers.
We do not guarantee the accuracy, safety, or legality of vendor listings.
Our platform is provided “as is” without warranties of any kind.
You agree to hold us harmless from any claims, damages, or expenses resulting from your use of the platform.
12. Privacy Policy
We collect, store, and use personal information as described in our Privacy Policy. By using our site, you consent to such processing.
13. Data Security
We employ industry-standard security protocols to protect your data. However, we cannot guarantee absolute security and will not be liable for breaches beyond our control.
14. Third-Party Links
Our site may contain links to third-party websites. These are provided for convenience only, and we do not endorse or assume responsibility for their content or practices.
15. Platform Modifications
We may modify or discontinue any feature, product, or service at any time without prior notice. Significant changes will be communicated via email or site notice.
16. Force Majeure
We are not responsible for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to natural disasters, war, governmental actions, or internet outages.
17. Amendments
We reserve the right to update or amend these Terms at any time. Continued use of the platform following changes constitutes your acceptance of the updated Terms. Users are encouraged to review these Terms periodically.