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1. Introduction
This Privacy Policy applies to all users—vendors, customers, and visitors—of newimetanic.com. As a multivendor platform, we understand that the data privacy concerns of individual customers and vendors are both unique and essential. We are committed to protecting your personal information and ensuring transparency in how your data is handled in accordance with Qatari laws, including the Law No. 13 of 2016 on the Protection of Personal Data, and applicable international standards such as the General Data Protection Regulation (GDPR), where applicable.
2. Information We Collect
We may collect both personal and non-personal information in various ways, including when you register on the site, make a purchase, post products as a vendor, or otherwise interact with our platform.
2.1 Personal Information
Includes but is not limited to:
Full name
Email address
Phone number
Billing and shipping addresses
Payment details (processed securely via third-party gateways)
National ID or company registration documents (for vendors)
IP address
User account credentials
2.2 Non-Personal Information
Includes:
Browser type and version
Operating system
Device type
Referral sources
Time and date of access
Browsing and search history within our platform
3. How We Collect Information
We collect data through the following means:
Direct interactions: When users register, make purchases, communicate with support, or submit vendor applications.
Automated technologies: Through cookies, web beacons, and analytics tools.
Third-party sources: From payment processors, social login providers, and identity verification services.
4. How We Use Your Information
We use the collected information for the following purposes:
4.1 For Customers
To create and manage user accounts
To process and fulfill orders
To provide customer support
To send order updates, newsletters, and promotional materials (opt-in)
To personalize user experiences and recommend products
4.2 For Vendors
To evaluate and approve vendor applications
To verify identity and business legitimacy
To enable product listing and inventory management
To manage transactions and payout processing
To provide seller performance analytics
4.3 For Both
To improve our website’s design, performance, and security
To detect and prevent fraudulent activities
To comply with legal obligations and enforce our Terms of Service
5. Sharing and Disclosure of Information
We do not sell your personal information. However, we may share information in the following circumstances:
5.1 With Third-Party Service Providers
We may share data with:
Payment gateways (e.g., PayPal, Stripe, QPay) for transaction processing
Logistics providers for shipping and delivery
Analytics providers (e.g., Google Analytics) to improve site performance
Customer support platforms (e.g., Zendesk)
All third parties are bound by confidentiality agreements and data protection policies.
5.2 Legal Requirements
We may disclose personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5.3 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred to the new owner, in which case we will notify you via email or notice on our website.
6. Cookies and Tracking Technologies
Cookies are small files placed on your device to help improve user experience.
Types of Cookies We Use
Essential cookies: For authentication and session management
Performance cookies: To track site usage
Functionality cookies: To remember preferences
Advertising cookies: Used to deliver relevant ads
You may disable cookies through your browser settings; however, this may affect certain features of the site.
7. Data Security
We implement appropriate technical and organizational measures to secure your personal data.
Data Encryption: All data is transmitted over HTTPS using SSL.
Access Control: Only authorized staff have access to personal data.
Third-Party Audits: We conduct regular reviews of our third-party providers.
While we strive to protect your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy, including:
To fulfill transactions
To meet legal obligations
To resolve disputes
After such time, the data is securely deleted or anonymized.
9. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights:
9.1 Access and Correction
You may request a copy of your personal data and ask for corrections.
9.2 Deletion
You may request that we delete your data, subject to legal and contractual obligations.
9.3 Withdrawal of Consent
You may withdraw consent to marketing emails by using the “unsubscribe” link in the email.
9.4 Data Portability
You may request a copy of your data in a structured, commonly used format.
To exercise your rights, please contact us at privacy@newimetanic.com.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a minor without parental consent, we will delete it.
11. International Data Transfers
Though based in Qatar, we may transfer data to service providers located in other countries. Where such transfers occur, we ensure they are safeguarded by adequate data protection agreements, in line with Qatari law and international regulations.
12. Vendor Privacy Responsibilities
Vendors are also data controllers with respect to customer data they receive (e.g., shipping addresses). Vendors are responsible for protecting this data and complying with privacy regulations. Vendors must not:
Use customer data for unrelated marketing
Share data without consent
Retain customer data longer than necessary
13. Third-Party Links and Services
Our platform may contain links to other websites or services. We are not responsible for the privacy practices of third-party websites. We encourage users to read the privacy policies of any external sites visited through our platform.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. You are advised to review this policy periodically. Continued use of the site after changes means you accept the updated policy.